Data Security First

Secure Your Brand’s Data With Our Privacy Policy

Our Privacy Policy—from Jewelry Box Supplier Ltd.—demonstrates our commitment to protecting your data. We comply with GDPR and CCPA standards, trusted by 300+ global jewelry brands.

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Our Privacy Policy

Introduction u0026 Commitment

Jewelry Box Supplier Ltd., a division of On the Way Packaging based in Dongguan, China, is committed to protecting your personal data and ensuring a transparent, secure relationship with our customers and partners. This Privacy Policy outlines how we collect, use, process, and protect personal information you provide through our website, inquiries, sample requests, and quotation processes. We comply with applicable data protection regulations, including GDPR and CCPA, and implement industry-standard safeguards. Our commitment to quality extends to your data: just as we carefully craft exceptional custom jewelry packaging, we steward your information with integrity and responsibility.

Scope of This Policy

This Privacy Policy applies to all personal information collected by Jewelry Box Supplier Ltd. through our website, mobile interactions, email communications, RFQ submissions, sample request forms, and customer service inquiries. It covers data processing related to our jewelry packaging services, quote requests, order fulfillment, and account management. This policy does not apply to third-party websites, applications, or services linked from our site—those are governed by their own privacy policies. We encourage you to review third-party policies before sharing your data elsewhere.

Key Definitions

For clarity throughout this policy: Personal Information refers to any data that identifies or could reasonably identify you, including name, email, phone, company, and project details. Processing includes any operation performed on data—collection, use, storage, or deletion. Controller means Jewelry Box Supplier Ltd., determining how and why we process data. Processor refers to external service providers processing data on our behalf, such as hosting, email, or analytics partners. User means any individual whose data we collect. Cookies are small files stored on your device to remember preferences and track behavior across sessions.

Information We Collect

We collect personal information through multiple channels to support responsive customer service, order fulfillment, communications, and site optimization. Our collection is limited to what is necessary and proportionate for these purposes. Information is gathered passively during your visits and actively when you engage with our services. We partner with trusted analytics and hosting providers to understand user behavior and maintain service quality. All collection practices comply with consent requirements where mandated by applicable law.

Voluntary Submissions: name, email, phone, company, job title, project details via RFQ forms, sample requests, contact forms, and customer inquiries
Automatic Data: IP address, browser type and version, device information, pages visited, time spent, referring URL, timestamps, and location data
Cookies u0026 Tracking: persistent and session cookies, analytics tags, pixel tracking, and third-party analytics services
Third-Party Sources: customer references, business partner data, public records, industry databases for verification and quality assurance

Purposes u0026 Legal Bases

We process your personal information based on four primary legal foundations. Contract performance allows us to process data necessary to respond to inquiries, provide quotes, fulfill orders, and deliver customer support. Legitimate interest enables analytics, fraud prevention, site improvement, and business record maintenance—balanced against your privacy rights. Consent is the basis for optional marketing communications and non-essential cookies; you may withdraw consent at any time. Legal obligation requires us to retain and disclose data when required by authorities or applicable law.

How We Use Your Information

Your personal information supports our core operations and customer relationships.

Respond to inquiries and provide accurate, timely quotations and product information
Fulfill orders, process payments, coordinate logistics, and track shipments
Provide ongoing customer support, account management, and project updates
Send operational communications including order confirmations, shipping notices, and policy updates
Improve website functionality, user experience, and service delivery via analytics
Detect, investigate, and prevent fraud, security violations, and unauthorized access
Comply with legal, regulatory, and contractual obligations and requirements

Sharing u0026 Disclosure

Your personal information is shared only when necessary to provide services or comply with legal obligations.

Service Providers: hosting providers, email services, payment processors, analytics platforms, and CRM systems
Logistics Partners: shipping carriers, freight forwarders, and customs brokers for order fulfillment
Affiliated Entities: On the Way Packaging divisions for coordinated service delivery
Legal u0026 Regulatory: government authorities, courts, and law enforcement when legally required
Business Transfers: potential acquirers, partners, or successors in merger, acquisition, or restructuring
No Third-Party Marketing: we do not sell or rent your data to unaffiliated marketers without explicit consent

Cross-Border Data Transfer

Jewelry Box Supplier Ltd. is based in Dongguan, China, and your personal information is processed, stored, and maintained on servers within China and potentially across our affiliated offices in North America, Europe, and Southeast Asia. When personal data is transferred outside your home jurisdiction, we implement legally-mandated safeguards including Standard Contractual Clauses (SCCs), Binding Corporate Rules (BCRs), or your explicit consent. These mechanisms ensure adequate protection equivalent to your home jurisdiction’s standards. We comply with GDPR, CCPA, and applicable cross-border data transfer regulations.

Data Retention Periods

We retain personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law. Retention periods vary by data type: customer inquiry data is retained for 12 months to respond to follow-up requests; order and transaction data is retained for 7 years per tax and business record requirements; account information is retained as long as your account remains active plus 30 days for legal compliance; marketing subscriber data is retained until you unsubscribe or request deletion. You may request earlier deletion, subject to legal and contractual obligations.

Security Safeguards

Jewelry Box Supplier Ltd. implements reasonable administrative, technical, and physical security measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. Technical safeguards include encryption in transit (HTTPS), secure databases, and restricted access controls. Administrative safeguards include employee training, background checks, and confidentiality agreements. Physical safeguards include secured facilities and device controls. However, no security method is 100% impenetrable. We cannot guarantee absolute protection against determined attacks, data breaches, or unforeseen vulnerabilities. If a breach occurs, we will notify affected individuals as required by applicable law.

Your Privacy Rights

Depending on your location, you have specific rights regarding your personal data. Exercise these rights by contacting sales@jewelryboxsupplierltd.com with clear identification and your request details.

Right to Access: request confirmation of what data we hold and receive a copy in a portable format
Right to Correction: request amendments to inaccurate or incomplete information
Right to Deletion: request erasure of your data ('right to be forgotten') where legally permissible
Right to Restriction: request that we limit processing of your data for specific purposes
Right to Portability: request your data in a machine-readable format for transfer to another provider
Right to Object: opt-out of direct marketing and certain processing based on legitimate interest
Right to Withdraw Consent: withdraw consent for optional processing, including marketing and non-essential cookies
Right to Lodge a Complaint: file a complaint with your local data protection authority

Cookies u0026 Tracking Technology

We use cookies and similar tracking technologies to enhance your experience, analyze site performance, and remember your preferences.

Necessary Cookies: required for website functionality, security, and fraud prevention; no consent needed
Performance Cookies: collect anonymous data on pages visited, time on site, bounce rates for analytics
Functional Cookies: remember your choices, language preferences, and account settings for convenience
Marketing Cookies: used to show targeted advertising and measure campaign effectiveness
Browser Controls: adjust your browser settings to refuse or delete cookies, though this may limit functionality
Do Not Track: if your browser supports DNT signals, we honor that preference where technology permits
Third-Party Analytics: we use Google Analytics and similar services; review their privacy policies for their practices

Children’s Privacy

Jewelry Box Supplier Ltd. does not knowingly collect personal information from children under 13 years of age, or the applicable age of digital consent in your jurisdiction such as 16 in some European countries. Our website and services are not directed at minors, and we do not intentionally solicit or target children. If we discover that a child has submitted personal information without parental consent, we will delete that information and may terminate the child’s account. We encourage parents and guardians to monitor online activity and contact us immediately if a child has provided information to us.

Automated Decision-Making u0026 Profiling

Jewelry Box Supplier Ltd. currently does not use automated decision-making processes that produce legal or similarly significant effects on your personal information. We may use analytics and data aggregation to understand customer trends, optimize marketing, and improve service delivery; these analyses do not make automated decisions about your individual eligibility for services or pricing. If we introduce automated decision-making in the future, we will provide notice, explain the logic, and offer the opportunity to request human review. You have the right to object to any profiling or automated processing.

Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. Changes will be effective upon posting to our website with an updated ‘Effective Date’ shown at the top of the policy. We will provide advance notice of material changes via email or prominent website notice if legally required. Your continued use of our website and services following such notice constitutes your acceptance of the revised policy. We encourage you to review this policy regularly to stay informed about how we protect your data.

Contact u0026 Data Protection Authority

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about our data practices, contact Jewelry Box Supplier Ltd. Email: sales@jewelryboxsupplierltd.com. Postal Address: Room 212, Building 1, Hua Kai Square, No.8 YuanMei West Road, Nan Cheng Street, Dongguan City, Guangdong Province, China. We will respond to requests within 30 business days in accordance with applicable law. If located in the EU, you may lodge a complaint with your national data protection authority. If in California (USA), contact the California Attorney General’s office.

Email: sales@jewelryboxsupplierltd.com
Postal: Room 212, Building 1, Hua Kai Square, No.8 YuanMei West Road, Nan Cheng Street, Dongguan City, Guangdong Province, China
Response time: [TO BE FILLED] business days
EU complaints: file with your national data protection authority
California complaints: contact the California Attorney General's office

Request Your Quote

We Care About Your Data

Privacy Policy FAQ

Common questions about how we protect and handle your information.

What information does On The Way collect when I submit an RFQ?

When you submit a quote request or inquiry through our website or email (sales@jewelryboxsupplierltd.com), we collect your company name, contact information, project details, and product preferences. This information helps our account managers understand your custom packaging needs and provide accurate estimates. We do not collect data you do not voluntarily provide.

How does your Privacy Policy protect my business data?

Our Privacy Policy outlines how we collect, store, and use your information. We treat all client data as confidential and use industry-standard security practices to protect it. We never sell your data to third parties. Your information is used solely to fulfill your order, communicate with you, and improve our service.

How long does On The Way keep my information?

We retain your order and contact information for the duration of our business relationship and as long as necessary for accounting, legal compliance, and warranty purposes—typically 7 years. After that period, we securely delete or anonymize your data unless legal requirements dictate otherwise.

Do you share my data with third parties?

We only share your information with trusted partners when necessary to fulfill your order—such as shipping and logistics providers. These partners are bound by confidentiality agreements. We never sell, rent, or disclose your data to marketing third parties or competitors.

Does your Privacy Policy include Google Analytics or tracking cookies?

Our website uses Google Analytics to understand visitor behavior and improve user experience. We do not use this data to personally identify you. If you prefer not to be tracked, you can opt out via your browser settings or Google’s opt-out tools. Detailed information is in our full Privacy Policy.

How do I request access to or delete my personal data?

You have the right to request access to, correction of, or deletion of your personal information. Contact our team at sales@jewelryboxsupplierltd.com with Data Request in the subject line. We will respond within 30 days. For GDPR requests, similar processes apply regardless of your location.

Does On The Way store payment card information?

We do not store credit card or payment card information directly. Payment processing is handled by PCI-compliant third-party payment processors. Only your payment processor holds your card details, which we never access, store, or see.

How does your Privacy Policy handle international data transfers?

As a Dongguan-based manufacturer serving clients across 30+ countries, we may transfer your data internationally to fulfill orders. All transfers comply with applicable regulations, including GDPR. Your data remains protected under the same security and privacy standards regardless of transfer location.

Shop Catalog

Explore Our Jewelry Packaging

Discover our comprehensive range of custom jewelry packaging solutions, from protective pouches to elegant display cases, with factory-direct pricing and personalized design support.

Jewelry Boxes

Personalized jewelry boxes crafted to showcase your brand. Customizable with magnetic closures, color options, interior lining, and logo printing. Factory-direct pricing with low minimum orders. Available in rigid or folding designs.

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Ring Boxes

Custom ring boxes designed for secure presentation. Options include velvet inserts, magnetic closures, and branded exterior printing. Small footprint makes them ideal for retail or gift packaging. Low MOQ available with factory-direct pricing.

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Earring Cards u0026 Boxes

Branded earring cards and coordinating boxes for professional product presentation. Fully customizable printing, cardstock quality, and display options. Perfect for retail or online jewelry sellers. Factory-direct manufacturing ensures cost-effective solutions.

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Necklace u0026 Pendant Boxes

Rigid necklace and pendant boxes with gold foil, embossing, and logo printing options. Custom sizing accommodates various chain lengths and pendant styles. Premium finishes enhance perceived value. Low MOQ with dedicated account manager support.

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Bracelet u0026 Bangle Boxes

Custom bracelet and bangle boxes in rigid or folding styles. Flexible sizing for various wrist jewelry designs. Personalized branding, interior padding options, and sustainable material choices available. Factory-direct pricing with quality control.

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Watch Boxes u0026 Cases

Custom watch boxes and protective cases engineered for premium timepieces. Rigid construction, velvet lining, and personalized branding available. Designed to protect inventory and enhance unboxing experience. Wholesale pricing with account manager support.

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Jewelry Pouches u0026 Bags

Bulk custom jewelry pouches with logo printing in velvet, satin, microfiber, or eco-friendly materials. Adjustable drawstrings, custom sizing, and branding options. Perfect for retail packaging or gifting. Factory-direct pricing with low MOQ.

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Jewelry Displays u0026 Trays

Professional jewelry display and storage trays for retail or warehouse use. Customizable layouts for earrings, rings, necklaces, and watches. Durable, dust-protected designs. Manufactured in-house with factory-direct pricing and expert design guidance.

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Travel Jewelry Cases

Personalized travel jewelry cases with compartments for safe organization. Portable designs protect jewelry during transport. Customizable branding and interior layouts. Factory-direct manufacturing ensures quality construction and competitive wholesale pricing.

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Jewelry Inserts u0026 Trays

Custom jewelry drawer inserts and display trays for retail or personal use. Bespoke layouts accommodate different jewelry types. Professional finishes enhance retail presentation. Made-to-order solutions with dedicated account manager support.

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Jewelry Set Boxes

Jewelry set boxes for wholesale retail, accommodating multiple pieces per box. Custom interior layouts, branded exteriors, and eco-friendly materials available. Scalable production from low MOQ to large orders. Factory-direct pricing.

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Privacy Policy Questions? Contact Our Team

Questions about our Privacy Policy or your data rights? Email us at sales@jewelryboxsupplierltd.com or contact our Dongguan headquarters. We’re committed to timely responses.

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